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The selection of OBSI followed complaint against an OBSI participating application process in By establishing they are not able to resolve with the bank or firm, OBSI will investigate at no cost to the consumer.
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Ontario woman appeals BMO's decision to not reimburse her after scammers drain $4K from accountPlease note that OBSI requires that complaints be escalated within days of receiving BMO's final response. Ombudsman for Banking Services and Investments. Follow our complaint handling process for any Banking, Investment, or Insurance-related grievance. Have complaints? Contact a BMO representative today. If this firm fails to deal with your complaint properly, you can ask the Financial Ombudsman Service to help. But it may not be able to consider complaints.